Terms and Conditions
Item Availability
Products displayed on patronofthenew.com may be out of stock or discontinued, and availability is not guaranteed. Orders are fulfilled in the order they are received or cancelled if the item is unavailable. In the event of supply difficulties or because products are no longer in stock, we reserve the right to refund any monies that you might have paid. In-stock items will ship after out of stock items are removed from order. Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.
We do not collect any payment until the order has been verified and the items have been confirmed as in stock and ready to ship.
Identity Verification / Fraudulent Orders
Our site uses a third party fraud detection system to verify all purchases. If something about your order triggers our fraud detection system, we may require additional personal information in order to verify identity. In the event that additional information is required, we will make an attempt to contact you. The order is subject to cancellation if there is no response from the customer within 48 hours.
Tips to avoid a cancelled order / identity verification can be found below:
- Billing information / address must match shipping information / address
- Avoid Google Pay or Apple Pay as they do not require CVC input
- Few payment attempts
Again, we do not collect any payment until the order has been verified and the items have been confirmed as in stock and ready to ship.